Terms & Conditions
Last Updated: August 27, 2026
Welcome to www.cheerfulheartmhcpllc.com (“Website”). This Website is owned and operated by Cheerful Heart Mental Health Counseling PLLC (“we,” “us,” or “our”). By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use this Website.
1. No Professional-Client Relationship
The information, content, resources, blog posts, and newsletter materials provided on this Website are for educational, informational, and faith-affirming purposes only. Your use of this Website—including signing up for our newsletter list, submitting appointment requests, downloading materials, or clicking external links—does not establish a clinical therapist-client or counselor-client relationship between you and Cheerful Heart Mental Health Counseling PLLC or any of its individual clinicians.
2. Mental Health & Professional Disclaimer
The materials and tools linked from this Website (including products from our Cheerful Press Studio) are not a substitute for professional mental health therapy, medical advice, diagnosis, or treatment.
- If you are a client or self-help consumer, you agree to use these materials at your own risk. Always consult with a licensed professional regarding your specific medical or mental health needs.
- Emergency Notice: This Website does not provide crisis intervention or emergency services. If you are experiencing a life-threatening mental health emergency or crisis, please call 911, call/text 988, or go to the nearest emergency room immediately.
3. Third-Party Links and Etsy Shop Disclaimer
This Website contains hyperlinks to an external storefront hosted on Etsy.com (operating under Cheerful Press Studio) where we sell clinical and educational worksheets.
- We do not control, operate, or maintain Etsy.com.
- You acknowledge and agree that we are not responsible for the availability, security, payment processing, or data practices of Etsy.
- Any transactions, billing issues, refunds, or customer service inquiries related to physical or digital product purchases are governed strictly by Etsy’s platform policies and terms of service.
4. Intellectual Property & Limited License
All text, graphics, design, branding, and worksheets displayed or linked via this Website are the exclusive intellectual property of Cheerful Heart Mental Health Counseling PLLC and are protected by copyright laws.
- Permitted Use for Clinicians: Licensed professionals who purchase our worksheets are granted a limited, non-transferable, single-practitioner license to print and use the materials directly with their individual, active clinical clients.
- Prohibited Use: You may not digitally redistribute, resell, mass-reproduce, re-brand, or upload these worksheets to public sharing platforms, shared digital firm drives, or other commercial websites without explicit written permission from us.
5. Limitation of Liability
To the fullest extent permitted by law, Cheerful Heart Mental Health Counseling PLLC and its members shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of this Website, information contained herein, or worksheets purchased via our external Etsy storefront.
6. Governing Law & Jurisdiction
Cheerful Heart Mental Health Counseling PLLC is a New York–based practice with physical offices in White Plains, NY. These Terms and Conditions are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any legal disputes arising from the use of this website shall be handled within the designated jurisdiction of our primary entity registration.
7. Paid Consultation Bookings & Payment Processing
We offer paid consultation appointments scheduled directly through our integrated Google Calendar booking widget.
- Payment Processing: All payments are processed securely through our third-party merchant processor, Stripe. We do not store, view, or process your credit card or financial data on our servers.
- Access Gating: You acknowledge that appointment slots are not officially confirmed or held until the required payment transaction clears through Stripe successfully.
8. Cancellation, Rescheduling, and Refund Policy
By booking a paid consultation via our Website, you explicitly agree to the following terms:
- Cancellation Window: Appointments must be canceled or rescheduled at least 48 hours before the scheduled start time.
- Late Cancellations & No-Shows: If you cancel after this window or fail to attend the session (no-show), you forfeit the booking fee, and no refund will be issued.
- Refund Exceptions: Refunds for technical glitches or emergency cancellations are handled at the sole clinical discretion of Cheerful Heart Mental Health Counseling PLLC, subject to Stripe’s payment transaction processing fees.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: hello@cheerfulheartmhcpllc.com
- Phone: (914) 214-7792
